Shipping

Qui Label ships all orders from Sydney, Australia, packed and dispatched within 1-3 business days (not including the day of purchase). Orders are shipped via Australia Post, at a flat rate - see individual product. All purchases made on public holidays and weekends, will be processed on the following business day.

RATES & DELIVERY

AUSTRALIA

Parcel Post covers all of Australia and Australia Post delivery speed is 2 or more business days, after posting. 

Estimated delivery times are below, provided by Australia Post, which commences from the date of dispatch. Delay in speed may occur from extreme weather conditions, public holidays, rural areas and/or issues with Australia Post (Qui Label is not in control of any delays with the courier).

NSW (Metro): 1-2 business days

NSW (Rural)*: 4-6 business days  

Interstate (Metro): 3-6 business days

Interstate (Rural)*: 3-6 business days

*Delivery to rural addresses may take longer to arrive, please ask at your local post office.

SHIPPING EXTRAS

For additional security of your purchased item, a tracking number is provided and the option to add-on a signature on delivery (additional cost of $2.95), can be selected above 'add to cart'.

SHIPPING LIMITATIONS

Once the online purchase is completed, the order will be shipped to the address designated by the purchaser. 

All items purchased from this website are made pursuant to a shipment contract. As a result, the risk of loss and title for items purchased from this website pass to the purchaser, once the items have been dispatched to the courier. Customers are responsible for filing any claims with carriers, for damages and/or loss with Australian Post. Customers are responsible for tracking the purchased item, ensuring the item is collected from the customers' local post office if an attempt delivery has failed. Failure to collect the purchased item, will result in resending the order back to Qui Label. Customers are liable for the re-shipment cost and no refunds will be issued.

ITEM AVAILABILITY

Items that are sold-out, are unable to be purchased. However if a sold-out item is purchased, you will be immediately notified by email and offered a full refund or credit note. 

WHOLESALE ORDERS

Please email qui.label@outlook.com with your enquiry.