T&C

By visiting and purchasing from Qui Label's website, automatically bounds and obtains the customers' consent to the following terms and conditions. 

DELIVERY, CANCELLATIONS & RETURNS

Qui Label ships all orders from Sydney, Australia via Australia Post. Purchased items are packaged and dispatched within three business days. Purchases made on a weekend and Australian public holiday, are processed on the next business day.

For incorrect postal addresses, please notify us immediately, on the same day of purchase or by 12pm (AEST) the following day. 

Qui Label has the right to cancel a customer's order/s at any time, if the information provided by the customer is inaccurate, incomplete or where items are no longer available in the inventory.

REFUNDS

Qui Label does not offer refunds or exchanges for change of mind and incorrect postal address placed.

An exchange or refund will only be issued, where an item is deemed faulty beyond repair or if a replacement of the same item is unavailable for exchange. 

Items are all individually quality checked, prior to dispatch. Padded mailers and additional bubble wrap is used for extra protection. Qui Label will assess the faulty item and reserves the right to  repair or replace the item. It the item is no longer in stock, an exchange for another item of equal value or full refund will be issued provided that all pieces or components of the original item are available for inspection.

Returns for any faulty items, will only be considered if you notify Qui Label within 3 business days of receipt and a return request has been officially lodged. The item must be sent immediately after the return is approved. Qui Label is not responsible or accountable for the loss of items being returned.

NOTIFICATIONS

Our customers will receive the following two email notifications: 

DISCLAIMER OF LIABILITY

Purchased and shipped items, will be delivered to the address designated by the customer. Customers must provide their current, complete and accurate purchase and account information for all purchases made on Qui Label's website.

All purchases made, are packaged in its original condition and are then secured in a padded delivery envelope. The addition of 'signature on delivery' is additionally charged, on top of the product's sale price. An 'email notification delivery' is automatically embedded in all purchases, providing the recipient with delivery updates.

PRICING

Prices displayed are in Australian Dollar (AUD). Delivery charges are not quoted for each product, this is displayed when selecting additional shipping options and at checkout. 

At checkout, customers are required to pay the full price to secure the order.

PAYMENT

Follow the instructions at the checkout page. It is the purchasers' responsibility to ensure all details inputted are accurate and correct. Once an order has been received, customers will receive two notifications, see above 'notifications'.

All orders are subject to acceptance by Qui Label. First confirmation of the order/s is made, by sending the customer a 'Purchase Confirmation' via email. The receipt of an email 'Purchase Confirmation' does not constitute our acceptance of an order or our confirmation of an offer to see a product/service. All orders are subject to acceptance by Qui Label and acceptance is confirmed by sending the purchaser an email of the 'Shipment Confirmation'.

PRODUCT INFORMATION

All products listed (prices, description, images) on the Qui Label website, are subject to change at any time, without notice. We reserve the right to modify or discontinue Qui Label, without notice.

Reasonable effort is made to provide accurate product descriptions and images on the website and on our social media accounts. 

USE OF QUI LABEL WEBSITE

Qui Label's website contains materials, such as but not limited to, the content, text, graphics, layout and design, that are the property and are used with permission by Qui Label. 

QUESTIONS

For any questions, comments and concerns of the website, terms and conditions and privacy policy, please contact us.